Privacy Policy
Introduction
This Privacy Policy describes how Kalpaviruksham Ecogreen OPC Pvt. Ltd. and its affiliates (collectively referred to as "Kalpaviruksham Ecogreen OPC Pvt. Ltd., we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website https://sixkarma.com (hereinafter referred to as the Platform).
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws of India, including but not limited to those related to data protection and privacy. If you do not agree, please do not use or access our Platform.
1. Collection of Personal Data
We collect your personal data when you:
- Register, sign up, or interact with the Platform
- Avail our services or transact with us
- Communicate or engage in business relationships with us
Information collected may include (but is not limited to):
- Name, date of birth, address, contact number, email ID
- Government-issued identity/address proof
- Payment details such as bank account, credit/debit card, UPI, etc.
- Biometric or physiological information (only with consent) for features such as facial recognition
You may choose not to provide specific data, but this could limit your access to certain services or features on the Platform.
We may also collect:
- Behavioral and preference data on the Platform
- Transaction-related information, including those from third-party business partner platforms (governed by their own privacy policies)
Caution: If you receive unsolicited communication claiming to be from Kalpaviruksham Ecogreen OPC Pvt. Ltd. seeking sensitive data like card PINs or banking passwords, do not respond. Report such incidents to the appropriate law enforcement authority immediately.
2. Use of Personal Data
Your personal data is used for purposes including:
- Providing and enhancing services
- Order processing and fulfillment
- Customer support and dispute resolution
- Marketing (with opt-out provision)
- Fraud detection and prevention
- Legal compliance
- Research, analytics, and surveys
- Improving customer experience
Refusal to provide or permit use of certain data may impact access to some services.
3. Sharing of Personal Data
We may share your data with:
- Group companies, affiliates, and corporate entities
- Sellers, business partners, logistics providers, payment gateways, and third-party service providers
- Marketing and reward program partners (unless you opt out)
Disclosure may be necessary to:
- Provide our services
- Comply with legal obligations
- Enforce Terms of Use
- Prevent or investigate fraud or illegal activities
- Respond to legal processes or government/law enforcement requests
4. Security Precautions
We adopt reasonable security practices to safeguard your personal data against unauthorized access, misuse, or loss. These include:
- Secure servers
- Encrypted data transmission
- Internal security policies
However, please be aware that data transmission over the internet is not completely secure, and inherent risks remain. You are responsible for maintaining the confidentiality of your account credentials.
5. Data Retention and Deletion
You can delete your account anytime via the Platform settings or by contacting us.
Please note:
- Deletion requests may be delayed or denied in cases of pending services, grievances, or legal obligations
- Once deleted, all data will be permanently removed and access will be lost
- We retain personal data only as long as necessary for intended purposes or legal compliance
- Anonymized data may be retained for analytical and research use
6. Your Rights
You may access, rectify, and update your personal data through your account settings.
7. Consent
By using the Platform and sharing your personal data, you consent to its:
- Collection
- Storage
- Processing
- Disclosure (as outlined in this Privacy Policy)
If you provide data on behalf of others, you confirm that you have their consent.
You also agree to be contacted by us and our partners via:
- SMS, WhatsApp, calls, email, and other means
- For service updates, offers, and operational purposes
You may withdraw your consent anytime by writing to the Grievance Officer (see contact details below). However, withdrawal will apply only prospectively and may affect service availability.
8. Changes to this Privacy Policy
This policy may be updated from time to time. We recommend reviewing it periodically. Significant changes may be notified in accordance with applicable laws.
9. Grievance Officer
Name: Dr. Suresh Kumar Manoharan
Designation: MD & CEO
Company: Kalpaviruksham Ecogreen OPC Pvt. Ltd.
Address:
#1337 & 1339 - B, Ram Nagar South,
18th Main Road, Madipakkam,
Chennai – 600091, India
Contact Us:
📞 Phone: +91 7028592928
🕘 Hours: Monday – Friday, 9:00 AM – 6:00 PM
📧 Email: ceo@kalpavirukshamecogreen.in